Fair, stage-based cancellations.

Before confirmation

An open request can be cancelled from its private customer dashboard. No online payment is collected by this website at this stage.

After inspection or work begins

Contact AutoDoor before cancelling. Inspection fees, approved labour, ordered parts or a technician visit already completed may remain payable when they were authorised by the customer.

Refunds

Refund eligibility depends on the payment status and completed work. AutoDoor will verify the booking, approval history and payment record before confirming any refund. The website never marks a payment or refund successful without provider confirmation.

Contact the AutoDoor team with your booking ID for help.